Overview
Our products are digital and are thus ineligible for return and refunds. ExpertLogoDesign.site guarantees our products and will update your logo until you are fully satisfied with the final logo selection.
Our 100% satisfaction guarantee: If you are unsatisfied with your new logo then our policy is to provide design revisions at no added cost until you are fully satisfied, however, if you are unsatisfied due to the selected logo package limitations, then a charge will be made for the difference to the appropriate next product level containing your desired content.
Refunds
In rare circumstances a refund may be provided. Contact Sales@ExpertLogoDesign.site. If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment.
If you haven’t received a refund after 5 days, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
Need help?
Contact us at Sales@ExpertLogoDesign.site for questions related to refunds and our satisfaction guarantee.